MS-4023 : Transform Ideas into Action with Copilot Chat (Basic)

By completing this course, learners will be able to:

Understand the purpose, capabilities, and business value of Microsoft 365 Copilot Chat

Access, navigate, and effectively use Copilot Chat across Microsoft 365 environments

Apply best practices to craft clear, structured, and effective prompts

Identify and use the key elements of a good prompt (context, goal, source, expectations)

Use Copilot Chat to enhance productivity through content creation, summarization, and idea generation

Collaborate securely and efficiently using AI-powered features in real-time environments

Leverage tools such as Prompt Gallery, Copilot Pages, and agents to automate tasks and optimize workflows

Before attending this course, learners should have:

Basic familiarity with Microsoft 365 applications and how to access and use them

General understanding of everyday business workflows in a digital workplace