MS-4017 : Manage and extend Microsoft 365 Copilot

The MS‑4017 course is designed to help administrators and IT professionals effectively manage, implement, and extend Microsoft 365 Copilot to meet organizational needs. It introduces the core capabilities of Copilot and explores how to deploy, configure, and administer it within a Microsoft 365 environment.

Learners will also gain insights into Copilot extensibility, including how to enhance its functionality through integrations, agents, and custom solutions. By the end of the course, participants will understand how to govern Copilot securely while maximizing productivity and business value.

By the end of this course, learners will be able to:

• Understand the fundamentals and capabilities of Microsoft 365 Copilot

• Implement and configure Microsoft 365 Copilot in an enterprise environment

• Manage Copilot administration, including settings, policies, and usage monitoring

• Apply data security, compliance, and Zero Trust principles to Copilot deployments

• Govern Copilot usage using Microsoft 365 security and compliance tools

• Extend Copilot capabilities using agents, plugins, and connectors

• Design strategies to optimize Copilot adoption and productivity across the organization

Before attending this course, learners should have:

• Basic functional experience with Microsoft 365 services

• A solid understanding of general IT concepts and practices

• Experience administering Microsoft 365 workloads (such as Teams, SharePoint, or security/compliance tools) is recommended

• Familiarity with Microsoft Copilot concepts is helpful but not mandatory