MB-280T01 : Configure Dynamics 365 customer experience model-driven apps

With model-driven apps, organizations can customize their user experiences with little to no code and create powerful applications that empower their users and increase productivity. This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience model-driven apps, which include Dynamics 365 Sales and Dynamics 365 Customer Insights.   In this course, students will learn how to create tables and columns, work with Microsoft Dataverse, and configure the user experience inside a model-driven application. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

Learning Path 1: Get started with the Dynamics 365 customer experience suite of products

• Create a powerful customer experience with Dynamics 365 apps

• Design an integrated solution with the Power Platform and ERP apps

• Work with Copilot in the Dynamics 365 customer engagement apps

Learning Path 2: Get started using Microsoft Dataverse

• Work with environments 

• Introduction to Microsoft Dataverse

• Create and manage tables in Microsoft Dataverse 

• Create and manage columns within a table in Microsoft Dataverse

• Work with solutions

Learning Path 3: Create relationships, business rules, calculations, and rollups in Microsoft Dataverse

• Create a relationship between tables in Microsoft Dataverse

• Define and create business rules in Microsoft Dataverse

• Create and define calculation or rollup 

Learning Path 4: Configure forms, charts, and dashboards in model-driven apps

• Visualize data with Dataverse views

• Configure forms for model-driven apps

• Configure charts and dashboards for model-driven apps

• Configure and customize a model-driven app

• Customize the command bar in model-driven apps

   

Learning Path 5: Import and export Microsoft Dataverse data

• Use Power Query to load data in Dataverse

• Use Microsoft Word and Excel templates with Dataverse