AB-6003 : Introduction to sales in Dynamics 365

1 Day
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Intermediate

Regular Price : ~~$600.00~~
Offer Price :$499.00

Course Overview

This course will teach you how to enhance and automate business processes using customer engagement apps for Dynamics 365, while incorporating native interconnectivity with Microsoft 365. You will also learn to unify profiles, tailor personalized customer journeys with AI-assisted Dynamics 365 Customer Insights, and improve selling efficiency through AI-driven Sales features within Dynamics 365 Sales.

Course Outline

Course Objectives

By the end of this course, learners will be able to:

Understand the core capabilities of Dynamics 365 Sales and customer engagement apps
Enhance and automate sales and business processes using Dynamics 365
Integrate Dynamics 365 with Microsoft 365 for improved productivity
Unify customer data and profiles using Dynamics 365 Customer Insights
Design and implement personalized customer journeys
Use AI-driven sales tools to improve efficiency and decision-making
Apply automation and analytics to optimize sales performance
Improve overall customer engagement and relationship management

Pre-requisites

Before taking this course, learners should have:

Basic understanding of business processes and sales workflows
Familiarity with Microsoft 365 applications
(Recommended) Exposure to CRM systems or Dynamics 365 (helpful but not required)
Interest in customer engagement, sales optimization, and AI-driven solutions

For any custom schedule, please email us at info@gtechlearn.com or Call us at 1-844-355-9898(Toll Free - North America) or 1800 212 9096 (Toll Free - India)

This course includes:

Official MS Learn Courseware

Exam Preps

Achievement Badge from Microsoft

Course Completion Certificate

Post Training Support

Experienced & Certified Instructors

Train from AnyWhere

Interactive Hands-On Labs

Personalized Learning Plans

Flexible Scheduling

Accredited Training

Cost-Effective Pricing